Utilities Power Up Social Media to Brighten Image

Maryland power providers, under fire for blackouts after severe storms, are trying to burnish their image, and provide better service, by using social media to connect with customers.

Germantown Company Aims to Reduce Strain on Electric Grid

Germantown-based Earth Networks hopes to earn $100 million a year selling a service that reduces greenhouse gas emissions by remotely optimizing homeowners’ air conditioners.